COVID-19 Mitigation
We began our response to the COVID-19 outbreak as soon as we were made aware of its rapid spread globally. Our HSE teams immediately began communicating with teams on the ground, talking to local healthcare providers, and monitoring information from the Local Authorities and the World Health Organization.
We activated our crisis management team, composed of leaders across all our business segments, including QHSE, security, manufacturing, supply chain, sales, and operations. This team operates at an enterprise level to:
We are proud to have a talented and experienced pool of human capital which is the backbone of our success and capability to deliver to our customer expectations.
- Make decisions to ensure the safety and wellbeing of our personnel
- Proactively monitor threats to our business operations and mitigate where possible
- Manage corporate messaging to employees, suppliers, and customers
- Create and/or modify policies as required
Business Continuity Planning
In response to COVID-19, the BCM team communicates with our key stakeholders on a continuous basis to ensure that we are well-positioned to sustain our operations in support of customers.
We are reviewing our critical processes and strategies to evaluate the two most common threats during a pandemic:
- loss of people; and
- interruptions of supply chains.
We’ve enacted crisis communication strategies to keep our employees aware of the latest developments of the pandemic and how they impact our operations. As part of our communications strategy, the following are the strategic ways we’re keeping employees informed:
We are reviewing our critical processes and strategies to evaluate the two most common threats during a pandemic:
- Emergency response toolkits for employees and customers
- Communications, including email and social media as applicable
- Facility signage
- Updates with the latest information from the Local Authorities and WHO
Information Exchange
Travel Restrictions
To reduce the likelihood of contact with COVID-19, we’ve implemented controlled travel restrictions until further notice. Any business-critical travel requires assessment and approval from executive leadership. In addition, and reflecting the latest advice from the WHO, we are now imposing additional controls on domestic travel to further minimize exposure.
We are reviewing our critical processes and strategies to evaluate the two most common threats during a pandemic:
- loss of people; and
- interruptions of supply chains.
Based on this information and other emerging threats, we are refining our mitigation strategies to reduce the potential impact of a disruption if these risks become a reality.
At the onset of COVID-19, we established a remote working practice to allow employees, who were able, to work remotely to minimize the potential spread of COVID-19. Some of our offices recently opened with a phased approach. We implemented dozens of controls to keep employees safe, including checking of vaccination status on official applications, monitoring apparent symptoms, new facility considerations – marked with signage – to help maintain social distancing and promote a hygienic workplace, and requiring face masks in all communal locations, among others. We have also given employees the option of continuing to work remotely until further notice. We’ve provided instructions to these employees about how to continue business from home, and our IT teams have prepared the appropriate infrastructure to enable remote work.
Work Conditions
